Dental Consulting

Let us help you create your business culture!

We are highly skilled practice development and business solutions specialists that create excellent systems in YOUR office that reflect YOUR philosophy and mission for YOUR practice atmosphere.

Get Ready to Come Back!

Join us for a Webinar Series on

Sunday, April 26, 2020.

Corey will be accompanied by industry experts to raise your confidence and provide guidance to reopen your practice safely and legally post pandemic.

 
 
 

 

SESSION 1: Exclusive to Owners Only.
 

CLICK HERE TO REGISTER FOR SESSION 1                       $157
 
Sunday, April 26, 2020
2:00 – 3:00 pm CST 
A Step-By-Step Practical Guide to Reopening Your Practice
Thomas Lambert, DDS
 
**OWNERS ONLY**
Recording Not Available
 
Leading through a pandemic. Communication begins as the leader and is critical in this time. Reconnect with your team to be prepared, organized, and ready for your soft reopening. Learn the tools and processes you will need to implement as owner to ensure your reopening is successful and safe for you, your team, and your patients. Course topics include: communication with team members/patients, ordering supplies during a shortage, what the future dental office may look like in terms of equipment and flow, and reviewing office fees and PPO contracts during a time of crisis.     
 
3:00 – 4:00 pm CST
Employer Responsibility and Guidance with the CARES Act
Attorney Matt LaMaster
 
**OWNERS ONLY**
Recording Not Available. 
What do you do when an employee says they do not feel safe and do not plan to return when the office reopens? Do I offer employment to everyone or can I release people prior to my soft opening? 
 
As owners, we have many questions regarding our responsibilities as an employer and our employee’s rights. What does the CARES Act mean to my business?
 
CLICK HERE TO REGISTER FOR SESSION 1                       $157
 
 
 

 

SESSION 2: For Owners and Team Members

 
CLICK HERE TO REGISTER FOR SESSION 2                     $157
 
Sunday, April 26, 2020
4:00 – 5:00 pm CST
Infection Control Preparation
Michelle Strange, RDH, MS
 
**OWNERS AND TEAM MEMBERS**
Recording Will Be Available.
 
What will our office look like when we return? What PPE will be required? What is this going to cost the practice?  These are just a few of the questions floating around right now.  Any information given at the moment is only speculation; however, it would be advantageous to understand the requirements and recommendations that have been in place for many years and confirm your practice is meeting those.  Then, once the new guidelines come out, it won’t be as overwhelming to integrate these into patient care.  Understanding the hierarchy of controls that have been established by NIOSH and the CDC will help guide you in protecting your team, yourself, and your patients.  I am excited to share these controls with you and provide ideas to help you and your team implement them while giving feedback for what has or hasn’t worked for me during patient care.
 
5:00 – 6:00 pm CST
Administrative Guidelines
Jill Shue, BS, FAADOM
 
**OWNERS AND TEAM MEMBERS**
Recording Will Be Available.
 
Learn the new “normal” within the dental office! From the pre-screen to checking in to record keeping and taking payments – all administrative and communication processes will be reviewed. Checklists and practical guides to get you started back in the office correctly! Attendees are encouraged to participate with their concerns and questions!
 
CLICK HERE TO REGISTER FOR SESSION 2                     $157
 
 

CE & Presentations

 

DENTAL PRACTICE BUSINESS SOLUTIONS:

The Custom Dental Solutions team loves to present to dental professionals and students. We offer an encouraging and positive attitude while presenting strategies and solutions that lead to proven practice growth. Custom Dental Solutions is available for team training sessions, system reviews and implementation, dental conferences, and society meetings.

We provide OSHA/Infection Control Compliance, along with HIPAA updates for CEU’s.  Call today to schedule your required updates in your practice!

For more information or to schedule your team training, contact our office.

Course Offerings:

Get Real: An Insight to Your Why — 3 .0 CEUs

Presenter: Corinne Jameson-Kuehl, RDH, BS

There is so much out there these days to encourage us to “leave the op” or “discover our why”. Does it energize you to explore options or are you bothered at your lack of desire to “take a step” outside of your comfort zone when others around you seem to have no problem doing so?
While it is true that we do need to evaluate the life choices we make and weigh our decisions of satisfaction in career, it is important to assess our natural talents and identify our weaknesses by building a lifelong career on the natural abilities and values we hold.

We are going to get down to the core of why you behave and communicate the way you do, what drains or drives your energy.  Learn what is the right environment and the right culture that will compliment your personality style to improve your current working relationships.

Do not sign up for this course unless you want to get real with yourself and create a plan of success in the work place…oh-it just might make your personal life better too!

Attendees will:

1. Learn their style of communication and how to share that effectively with others
2. Gain insight to why people respond the way they do and how to meet their
perceived needs
3. Receive comfortable communication confidence techniques

If you are looking for a way to improve your relationships across your organization, understand how and why others behave the way they do and achieve greater success in all your job-related endeavors, this course is one you don’t want to miss.

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10 Ways Dentists are Hijacked in business!     3 CEUs

Presenter: Corinne Jameson-Kuehl, RDH, BS

Course Description:

Developing a thriving business is hard work!  You are not a trained HR manager, insurance expert or an accountant, yet daily, you are juggling these roles and more!   Are you wasting time on tasks within your practice only to realize you are not accomplishing your business goals?  Have you forgotten your mission or philosophy?

As an owner, associate or employee-dentist, it can be challenging projecting your vision and providing leadership for an entire dental team!  Perhaps you need to re-define your mission under the chaos of the environment, and discover your successful leadership style.

Identify areas of weakness, and learn how to make lasting changes to ensure long-term practice success. This practical course gives you the tools to help implement the right practice systems that accomplish the practice goals, while providing you the free time and energy towards what you enjoy.

You will learn to identify barriers that inhibit growth in practice development, consider key elements to optimal team flow, and commit to the business of dentistry.

  1. Find your leadership skill set and learn to utilize it to reach the current team or attract new employees.
  2. Identify the barriers that inhibit growth and optimal team flow.
  3. Implement specific strategies and techniques to diffuse the hijackers

This practical, interactive course will provide you with proven business solutions ensuring long-term success of accomplishing your goals!

OSHA and Bloodborne Pathogens Infection Control Training Program –  2 CEU

Presenter: Dr.  Kathy Schrubbe, RDH, BS, M.Ed, PhD

The OSHA and Infection Control training course will focus on the Bloodborne Pathogens and the Hazard Communication standards as they relate to the practice of dentistry and fulfill the federal requirement for annual training for healthcare workers.  The training will also provide a comprehensive review of the CDC Guidelines for Infection Control in Dental Health Care Settings, Summary and Checklists.  The training course will offer the rationale for compliance through an evidence-based approach that consists of information on emerging and re-emerging diseases, current events, supportive literature, and any related information on prevalent risks associated with delivery of dental health care.

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HIPAA Compliance Training – 1 CEU

Presenter: Jill Shue, FAADOM

HIPAA training is essential in all dental practices, no matter the size of the practice.

In this course you will learn the basic principles of the Health Insurance Portability and Accountability Act (HIPAA).  This course also covers the three pillars to HIPAA compliance and how it pertains to your practice.  Learn how to implement privacy and security protocols and systems to protect your patients’ PHI and avoid HIPAA violations.

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The Art of Communication: Your Journey to “YES” – 1 CEU

Presenter: Jill Shue, FAADOM

The art of communication is choosing the right words in the right way at the right time.

Learn how to utilize tone, body language, and scripts to lead your patients to yes. YES to treatment, YES to paying, YES to scheduling. YES to their commitment to your practice and your team.

____________________________________________________

Play the Game – Expedite and Maximize Your Patients’ Insurances – 1 CEU

Presenter: Jill Shue, FAADOM

You have worked hard submitting all the details the insurance company will need to pay your claim quickly and yet you still get the denial after 45 days.  Are insurance claims haunting your accounts receivables?  The daunting task of hunting down insurance payments doesn’t have to be a difficult task.  You will learn the differences between a rejection and a denial and learn strategies to win at the insurance game, and get your claim paid to the maximum the first time!

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Oral Care for the Oncology Patient — 1-4 CEU

Speaker: Jill Meyer-Lippert, RDH

Oral care is one aspect of cancer treatments that is often overlooked. Oral side effects and untreated dental diseases can cause added pain, financial hardships, psychological distress, and a diminished quality-of-life for those being treated for cancer. Oral effects can also lead to complications or delays of treatments, which can compromise treatment outcomes. Oral changes may have a continued negative impact long after cancer treatments have been completed.

This presentation will review potential oral side effects associated with cancer treatments, as well as ways to avoid or manage them by focusing on prevention and patient education. We will discuss ways for the medical and dental teams to work together to provide a well-rounded approach for optimal patient care.

 

Upcoming Events

2020 Events

January 23-24, 2020 — DiSC Certification Course — Milwaukee, WI Area

February 6, 2020 – Office Manager Roundtable – Brookfield, WI

*Organized by Custom Dental Solutions 

February 20-22, 2020 – Midwinter Meeting – Chicago, IL

March 13, 2020 – Choose Your Gold Course Crawl – Miller Park

*Registration Now for Early Bird Pricing

May 21, 2020 – Office Manager Roundtable – Brookfield, WI

*Organized by Custom Dental Solutions 

August 20, 2020 – Office Manager Roundtable – Brookfield, WI

*Organized by Custom Dental Solutions 

November 12, 2020 – Office Manager Roundtable – Brookfield, WI

*Organized by Custom Dental Solutions 

 

Previous Events

May 2, 2019 – Office Manager Roundtable – Brookfield, WI

*Organized by Custom Dental Solutions 

June 11, 2019 – Owners Meeting (Details TBD) – Brookfield, WI

       *Organized by Custom Dental Solutions 

June 21-23, 2019 – ADHA Annual Conference – Louisville, KY

June 25, 2019 – Owners Meeting (Details TBD) – Brookfield, WI

       *Organized by Custom Dental Solutions 

July 25, 2019 – Office Manager Roundtable – Brookfield, WI

*Organized by Custom Dental Solutions 

October 4-5, 2019 – INDIGO Conference – Wisconsin Dells, WI

October 11-12, 2019 – Think Beyond the Prophy Conference – Baltimore, MD

October 18-19, 2019 – Dental Assistant National Conference of Excellence

(D.A.N.C.E) — Chicago, IL

October 24, 2019 – Office Manager Roundtable – Brookfield, WI

*Organized by Custom Dental Solutions