Dental Consulting

Let us help you create your business culture!

We are highly skilled practice development and business solutions specialists that create excellent systems in YOUR office that reflect YOUR philosophy and mission for YOUR practice atmosphere.

CE & Presentations


The Custom Dental Solutions team loves to present to dental professionals and students. We offer an encouraging and positive attitude while presenting strategies and solutions that lead to proven practice growth. Custom Dental Solutions is available for team training sessions, system reviews and implementation, dental conferences, and society meetings.

We provide OSHA/Infection Control Compliance, along with HIPAA updates for CEU’s.  Call today to schedule your required updates in your practice!

For more information or to schedule your team training, contact our office.

Course Offerings:

Get Real: An Insight to Your Why — 3 .0 CEUs

Presenter: Corinne Jameson-Kuehl, RDH, BS

There is so much out there these days to encourage us to “leave the op” or “discover our why”. Does it energize you to explore options or are you bothered at your lack of desire to “take a step” outside of your comfort zone when others around you seem to have no problem doing so?
While it is true that we do need to evaluate the life choices we make and weigh our decisions of satisfaction in career, it is important to assess our natural talents and identify our weaknesses by building a lifelong career on the natural abilities and values we hold.

We are going to get down to the core of why you behave and communicate the way you do, what drains or drives your energy.  Learn what is the right environment and the right culture that will compliment your personality style to improve your current working relationships.

Do not sign up for this course unless you want to get real with yourself and create a plan of success in the work place…oh-it just might make your personal life better too!

Attendees will:

1. Learn their style of communication and how to share that effectively with others
2. Gain insight to why people respond the way they do and how to meet their
perceived needs
3. Receive comfortable communication confidence techniques

If you are looking for a way to improve your relationships across your organization, understand how and why others behave the way they do and achieve greater success in all your job-related endeavors, this course is one you don’t want to miss.


10 Ways Dentists are Hijacked in business!     3 CEUs

Presenter: Corinne Jameson-Kuehl, RDH, BS

Course Description:

Developing a thriving business is hard work!  You are not a trained HR manager, insurance expert or an accountant, yet daily, you are juggling these roles and more!   Are you wasting time on tasks within your practice only to realize you are not accomplishing your business goals?  Have you forgotten your mission or philosophy?

As an owner, associate or employee-dentist, it can be challenging projecting your vision and providing leadership for an entire dental team!  Perhaps you need to re-define your mission under the chaos of the environment, and discover your successful leadership style.

Identify areas of weakness, and learn how to make lasting changes to ensure long-term practice success. This practical course gives you the tools to help implement the right practice systems that accomplish the practice goals, while providing you the free time and energy towards what you enjoy.

You will learn to identify barriers that inhibit growth in practice development, consider key elements to optimal team flow, and commit to the business of dentistry.

  1. Find your leadership skill set and learn to utilize it to reach the current team or attract new employees.
  2. Identify the barriers that inhibit growth and optimal team flow.
  3. Implement specific strategies and techniques to diffuse the hijackers

This practical, interactive course will provide you with proven business solutions ensuring long-term success of accomplishing your goals!


Understanding Oral Cancer – 3 CEUs

Presenter: Corinne Jameson-Kuehl, RDH, BS

One person every hour dies from the disease of Oral Cancer. Due to a high instance of late stage detection; less than 50% of those diagnosed will only survive 5 years. The incidence of HPV-related oropharyngeal cancer in an “non typical” Oral Cancer patient is on the rise; growing to an astounding 70-90% of oropharyngeal cancers being linked to the HPV infection.

Dental professionals are in a unique situation where it is imperative to educate ourselves with the evidence- based Oral Cancer risk factors and HPV prevention education measures. We need better understanding and confidence during our intra and extra oral head and neck examinations; and communication with patients.

There is no outline hand out for this course.  An electronic reference and resource sheet with be given prior.  This interactive course, will include partner head and neck exam practice, along with exploration and evaluation of current Oral Cancer discovery devices and HPV testing systems.

Upon completion of this course the learner will be able to:

  1. Identify patient risk factors associated with Head, Neck and Oral Cancers.
  2. Recognize oral abnormalities.
  3. Implement a protocol for Head, Neck and Oral Cancer routine examinations.
  4. Confidently communicate HPV risk and carcinogenic habit prevention with patients in health history interview.
  5. Understand legal responsibility.

The Evolving Role of the Dental Hygienist – 3 CEUs

Presenter: Corinne Jameson-Kuehl, RDH, BS

Over the last few decades it is obvious the role of the dental hygienist has changed. Gone are the days of polishing white shoes and writing notes in paper charts. There are choices to be employed for corporate or private practices. Dental Spas and Independent practice are also interesting options for those who desire non-traditional practice settings.

With increased changes, comes increased demands. Dental hygienists are expected to practice at a highly skilled level, updating themselves with the latest certifications and technological techniques. There are also expectations to be medical history experts, and to be chief counselors of dietary and lifestyle habits. The challenge of completing these tasks and being clinically excellent within the designated appointment time can be daunting.

Discover what clinical dental hygiene models and specific protocols work the best for your personality, and learn how to prevent the burnout or boredom of the dental hygiene profession. Create the best outlets for your passion in practice and ENJOY being an amazing dental hygienist!

There is no outline hand out for this course.  An electronic reference and resource sheet with be given prior.  Come prepared to participate to interact and discuss how to keep fulfillment inside your treatment room.

At conclusion of this course attendees will be able to:

  1. Discover what dental hygiene practice model suite your philosophy best
  2. Identify the types of dental practices and understand the Pros and Cons
  3. Truly understand the joy of serving patients above completing the tasks.


OSHA and Bloodborne Pathogens Infection Control Training Program –  2 CEU

Presenter: Dr.  Kathy Schrubbe, RDH, BS, M.Ed, PhD

The OSHA and Infection Control training course will focus on the Bloodborne Pathogens and the Hazard Communication standards as they relate to the practice of dentistry and fulfill the federal requirement for annual training for healthcare workers.  The training will also provide a comprehensive review of the CDC Guidelines for Infection Control in Dental Health Care Settings, Summary and Checklists.  The training course will offer the rationale for compliance through an evidence-based approach that consists of information on emerging and re-emerging diseases, current events, supportive literature, and any related information on prevalent risks associated with delivery of dental health care.


HIPAA Compliance Training – 1 CEU

Presenter: Jill Shue, FAADOM

HIPAA training is essential in all dental practices, no matter the size of the practice.

In this course you will learn the basic principles of the Health Insurance Portability and Accountability Act (HIPAA).  This course also covers the three pillars to HIPAA compliance and how it pertains to your practice.  Learn how to implement privacy and security protocols and systems to protect your patients’ PHI and avoid HIPAA violations.


The Art of Communication: Your Journey to “YES” – 1 CEU

Presenter: Jill Shue, FAADOM

The art of communication is choosing the right words in the right way at the right time.

Learn how to utilize tone, body language, and scripts to lead your patients to yes. YES to treatment, YES to paying, YES to scheduling. YES to their commitment to your practice and your team.


Play the Game – Expedite and Maximize Your Patients’ Insurances – 1 CEU

Presenter: Jill Shue, FAADOM

You have worked hard submitting all the details the insurance company will need to pay your claim quickly and yet you still get the denial after 45 days.  Are insurance claims haunting your accounts receivables?  The daunting task of hunting down insurance payments doesn’t have to be a difficult task.  You will learn the differences between a rejection and a denial and learn strategies to win at the insurance game, and get your claim paid to the maximum the first time!

Upcoming Events

2019 Events

May 2, 2019 – Office Manager Roundtable – Brookfield, WI

*Organized by Custom Dental Solutions 

June 11, 2019 – Owners Meeting (Details TBD) – Brookfield, WI

       *Organized by Custom Dental Solutions 

June 21-23, 2019 – ADHA Annual Conference – Louisville, KY

June 25, 2019 – Owners Meeting (Details TBD) – Brookfield, WI

       *Organized by Custom Dental Solutions 

July 25, 2019 – Office Manager Roundtable – Brookfield, WI

*Organized by Custom Dental Solutions 

October 4-5, 2019 – INDIGO Conference – Wisconsin Dells, WI

October 11-12, 2019 – Think Beyond the Prophy Conference – Baltimore, MD

October 24, 2019 – Office Manager Roundtable – Brookfield, WI

*Organized by Custom Dental Solutions 

2020 Events

February 20-22, 2020 – Midwinter Meeting – Chicago, IL

March 13, 2020 – Choose Your Gold Course Crawl – Milwaukee, WI Area

*Registration Opens October 1, 2019