Course Crawl 2020

Your TEAM is invited to our 4th Annual 2020 Choose Your Gold Course Crawl. Earn up to 7 CEU while growing your team, enjoying snacks, and drinking green beer! REGISTER HERE TODAY FOR EARLY BIRD PRICING!

The 2020 Course Crawl will be held at Miller Park in Milwaukee, WI! You don’t want to miss this! Bring your team or come solo, we’ve got the courses you want!

Attendees: Contact with any questions.

Sponsors: Contact with any questions.


***2020 Crawl Schedule***

Welcome/Main Session Course

The Secret to Driving Teams Forward

Speaker: Corinne Jameson-Kuehl, RDH, BS           

What is the secret sauce for achieving the most efficient and effective team to move your practice forward?  Are you meeting the goals and growth points as a unit, or is there something that continues to hinder?  We will highlight every role in the practice and provides key communication and implementation techniques every office needs to succeed in driving the business forward in a way that creates growth for the entire team. 

  • Create a culture philosophy plan
  • Understand and Identify the strengths of each team member


First Round of Crawl Courses

Oral Surgery Pearls: What I Have Learned in 30 Years of Dentoalveolar Surgery

Dr. Joseph Best, D.D.S., Ph.D. Biosketch

After this course you will be able to:

  • Recognize potential dentoalveolar surgery complications before they happen
  • Identify cases that may be best managed by a specialist
  • Learn techniques to help avoid common dentoalveolar surgery complications
  • Identify instrumentation that may make your dentoalveolar surgery easier

Oral Care for the Oncology Patient

Speaker: Jill Meyer-Lippert, RDH

Oral care is one aspect of cancer treatments that is often overlooked. Oral side effects and untreated dental diseases can cause added pain, financial hardships, psychological distress, and a diminished quality-of-life for those being treated for cancer. This may also lead to complications or delays of treatments, which can compromise treatment outcomes. Changes in the mouth may have a continued negative impact long after cancer treatments have been completed.

This presentation will review potential oral side effects associated with cancer treatments, as well as ways to avoid or manage them by focusing on prevention and patient education. We will discuss ways for the medical and dental teams to work together to provide a well-rounded approach for optimal patient care.

At the conclusion of this course, participants should be able to:

  • Describe oral side effects of cancer treatments and how they may affect quality of life and mortality.
  • Discuss ways to avoid and manage short-term and long-term oral side effects.
  • Develop strategies for the medical team and dental team to work together to improve patient care.
  • Provide resources for patient education

Local Anesthetic Hands-On Refresher Course for the Dental Hygienist

Speaker: Pam Entoft

This course is designed for the dental hygienist who is already certified, but needs more hands-on review and practice to feel confident in the administration of local anesthetic.

We will review how to prevent and manage common emergencies. We will also look at the patients’ medical history and analyze potential drug interactions and medical conditions requiring modifications for the administration of local anesthetic. After revisiting the anatomical landmarks and different injections for local anesthesia for patients the course will include hands-on practice of the different techniques on peers.

***To take the course you must provide a copy of your Dental Provider (DDS or RDH) licensure, Current CPR Certification and proof of Liability Insurance.***

Course Goals/Objectives:

  • Take measures to prevent and manage common emergency situations related to the administration of local anesthetic
  • Identify anatomical landmarks for administering local anesthetic
  • Understand the different types of injectable local anesthetics and their uses
  • Prepare the armamentarium
  • Practice needle placement and injections on a peer to gain more confidence for clinical application

Prerequisites to Anesthetic Refresher Course: Bring proof of current CPR certification, current DDS or DH license, proof of liability insurance, safety glasses and a syringe.

Second Round of Crawl Courses

Preparing Your Office to Manage a Medical Emergency

Speaker: Dr. Joseph Best, D.D.S., Ph.D. Biosketch

After this course you will be able to:

  • Determine if your office is prepared to manage a medical emergency
  • Learn the key components of a dental office emergency kit and how to use them
  • Develop strategies to ensure that your office is prepared to manage a medical emergency

But we have always done it this way….Yea, and that’s not OK! 5 Areas of Improvement for the Dental Assistant

 Speaker: Jules Varney, CDA, RDA, COA, FAADOM, CDSO, CDSH

Just because we as Dental Assistants have always done it this way, it may not be ok for today’s practices. Whether you learned on the job or from an educational institution, processes change and evolve with dental assisting. We must change with the times with an open mind through education and information that is available for Dental Assisting.  From infection control processes to ergonomics, learn what has changed to enhance your skills chairside.   Learn today. Evolve Tomorrow.

Course Objectives:

  • Learn 2 areas of Infection Control that Assistants need to improve on.
  • Learn 2 key ergonomic positions to promote longevity chairside.
  • Learn 2 ways that rock in isolation techniques.
  • Learn 2 systems to help your doctor manage inventory and the budgets.
  • Learn 2 chairside organizational tools to be more productive chairside.

HIPAA Compliance

Speaker: Jill Shue, FAADOM

HIPAA training is essential in all dental practices, no matter the size of the practice.

In this course you will learn the basic principles of the Health Insurance Portability and Accountability Act (HIPAA).  This course also covers the three pillars to HIPAA compliance and how it pertains to your practice.  Learn how to implement privacy and security protocols and systems to protect your patients’ PHI and avoid HIPAA violations.

Third Round of Crawl Courses

Dental Pain Management in the Age of Prescription Opiate Abuse

Speaker: Dr. Joseph Best, D.D.S., Ph.D. Biosketch

After this course you will be able to:

  • Understand the opiate abuse epidemic, healthcare providers role in this epidemic and the impact this epidemic is having on the community
  • Understand the basic science of dental pain
  • Determine the best management strategies for managing dental pain pre, intra and post-operatively
  • Learn alternatives to prescription opiates for managing dental pain in your practice


Stop Chasing Shiny Objects: How to implement ideas of change with your Doctor.

Speaker: Jules Varney, CDA, RDA, COA, FAADOM, CDSO, CDSH

Often as Dental Assistants we have great ideas about this or that for working better chairside with our doctor. Many times, our ideas are shot down, put on the back burner or don’t matter. Wait, stop… we have great ideas and we matter! Those ideas should be heard and effectively implemented chairside.  Learn how to convey your message, implement change and be the voice of chairside reason with your doctor.

Course Objectives:

  • Learn what type of listener your doctor is.
  • Learn what type of learner your doctor is.
  • Learn how to build an implementation plan with follow through and follow up for success.
  • Learn how to foster a better working relationship.

A Practical Look at Periodontal Disease

Speaker: Connie Traynor, BAS, RDH

This one hour program will outline a practical approach for your team to discuss periodontal disease and treatment.  The value of a well calibrated team and explore how to ensure all your team members are on the same page through established periodontal protocol will be highlighted.  Through sharing strategies and verbiage on case presentation to help gain acceptance when delivering a periodontal diagnosis, how to implement the new AAP classification system of staging and grading as a tool to transition patients into the appropriate classification category will be outlined.

Course Objectives:

  • Identify the value of having an established periodontal protocol
  • Help begin to outline how to incorporate a strong periodontal diagnose in your everyday practice
  • Share strategy on how to gain case acceptance with periodontal treatment
  • Provide an overview of the AAP staging and grading classification system

Insurances: The Fight Club You’ll Want to Talk About

Speaker: Jill Shue, FAADOM

From shifting responsibility back to the patient to going after money that is rightfully yours. In this course, you will learn the ins and outs to maximize your patient’s benefits while creating efficient insurance business procedures and obtain the tools that will get you paid faster and reduce your aging with ease. 

Following this course you will be able to:

  • Discuss Insurances with Patients More Effectively
  • Be More Successful in Your Appeal Process
  • Understand How Insurances Work to Win Their Games


 Meet Your Speakers

Meet Corinne Jameson-Kuehl, RDH, BS

Corinne Jameson-Kuehl, RDH, BS has been involved in the business of dentistry for over 20 years.  She is an experienced dental business owner with background experiences as a private practice clinician, practice development administrator and previous dental staffing company founder and owner.

Corinne’s professional interests include writing articles and presenting continuing education to dental audiences across the nation.  She is an editorial board member for Penn Well, the regional coordinator for the Oral Cancer Foundation, and was the 2016 recipient of the Sunstar-Butler Award of Distinction.  Her professional memberships include: ADA, ADHA, Seattle Study club, AADOM, AADH.  Along with Dental and Business education, Corinne holds numerous Human Resources certifications including DISC, Driving Forces and Emotional Intelligence to better ensure employment success!

Corinne and her team at Custom Dental Solutions provide “hands on” practical business development and proven solutions to owners of small businesses focusing mainly on private practice dental offices.  It brings her great reward to see her clients navigate changes successfully in their personal and professional lives.


Meet Jill Shue, FAADOM

Jill was educated at University of Wisconsin-Milwaukee, where she studied English and Psychology.  She is a Fellow and member of the American Association of Dental Office Managers (AADOM).   Jill has an extensive background in medical and private practice dental flow and development of organizational systems. She worked in the Psychology field before going into private practice dental management, where her passion for maximizing correct insurance coding and operating efficiently really began. Jill enjoys teaching administrative team members, practice managers and insurance coordinators long-term success in customer care, processing insurance, and optimizing their potential through better administrative practices. Your success is her success.


Meet Jill Meyer-Lippert, RDH

Jill began her dental career in 1992 as a Dental Assistant and Receptionist. At the same time, her mother was diagnosed with breast cancer. Helplessly watching her mother suffer horribly with oral side effects from chemotherapy, she developed a strong interest in the oral concerns of cancer survivors.

Jill earned her degree and became licensed as a Registered Dental Hygienist in 1994 and continued to pursue knowledge to help this very underserved area of cancer care. After losing her father to Hodgkin’s Disease in 2005, she developed an enhanced level of motivation to do more. 

Jill created a volunteer program providing oral care kits with product samples and patient education at a local oncology department from 2006 to 2012, and earned a certificate in Oncology Management from the University of Southern Indiana

She is the founder of Side Effect Support LLC, which is dedicated to helping cancer survivors manage short-term oral side effects and long-term damage to oral health associated with chemotherapy and radiation of the head and neck, and some targeted therapies.

Jill is a 2014 recipient of the Sunstar Americas/RDH Award of Distinction, a member of the Registered Dental Hygienist Advisory Board for the Oral Cancer Foundation and part of the Triage Cancer Speakers Bureau. 


Meet Dr. Joseph Best, D.D.S., Ph.D. Biosketch

Dr. Best is a 1989 graduate of Marquette University School of Dentistry (MUSOD) and a adjunct associate professor at the dental school in the division of Oral and Maxillofacial Surgery.  He is the course director for the Medical Emergencies and Pharmacotherapeutics courses at MUSOD and lectures extensively in pharmacology, pain control, medicine, oral surgery and implant dentistry both at the dental school and in regional CE programs. 

Dr. Best received his Ph.D. in Pharmacology and a certificate in Oral and Maxillofacial Surgery from the University of Rochester School of Medicine and Dentistry.  He is a board certified oral and maxillofacial surgeon and maintains a private practice with Oral and Maxillofacial Surgery Associates of Waukesha in Waukesha, WI.


Meet Jules Varney, CDA, RDA, COA, FAADOM, CDSO, CDSH

Jules Varney, CDA,RDA,COA, FAADOM, CDSO, CDSH is an active Dental Assistant from Syracuse, NY. With over 25 years of dental assisting experience, Jules has many facets of the profession that she is experienced in. Jules is often focusing on unlocking hidden potential, while delivering positive change to Dental Assistants and their doctors chairside.  Inspiring while relating, engaging and educating dental assistant teams with simple solutions today for powerful results tomorrow in the areas of efficiency, organization and infection control/osha.

Jules earned her CDA, RDA from Hudson Valley Community College and BA in Organizational Management at Keuka College. Previously she was a Director/Instructor of a Dental Assistant Program in Syracuse, NY for 10 years. In 2016, she was named Top 25 Women in Dentistry as a Dental Assistant by Dental Products Report magazine.

Jules’s goal is to mentor dental assistants on how to survive and thrive chairside for career longevity. By momentum shifting the assistant’s focus on what they do best with what they have, instead of what they don’t have and they don’t do well.

Jules non-conventional method of mentoring is creating fun, engaging and educating lectures or coaching based on each dental assistant’s learning style (based on the VARK Model).

Through interactive mentoring with webinars, hands-on lectures, virtual from the op, one on one or in- office workshops for the dental assistant, Jules can help them shift the momentum.

The end goal: Lead to Succeed in your career for longevity.

Member of:

  • American Dental Assistant Association
  • American Association of Dental Office Management
  • Academy of Dental Management Consultants
  • OSAP


  • RDA-NYS State
  • HIPAA-Institute for Dental Compliance
  • OSHA-Institute for Dental Compliance
  • Certified AHA Instructor

Meet Connie Traynor, BAS, RDH

Connie Traynor, BAS, RDH is a 2003 graduate of the Fox Valley Technical College Dental Hygiene Program and a 2018 graduate of the University of Oshkosh in the Leadership and Organizational Studies Program.  Her clinical background has varied between private practice, specialty practice, and large group practice.  She has been in her current role as a Regional Hygiene Consultant with Midwest Dental since 2012.  In this role she supports dental teams in over 50 offices.  As a primary member of the clinical support team in Midwest she helps the teams stay abreast of changes and trends in dentistry with a strong focus on the hygiene department and doctor/hygiene relations.  She has been an active member of the Wisconsin Dental Hygiene Association – serving in various roles over the years and is a member of the Fox Valley Technical College Dental Advisory Board.