Choose Your Gold Course Crawl
Your TEAM is invited to our 4th Annual 2020 Choose Your Gold Course Crawl. Earn up to 7 CEU while growing your team, enjoying snacks, and drinking green beer!
UPDATE: The 2020 Course Crawl will be held at Miller Park in Milwaukee, WI! You don’t want to miss this! Bring your team or come solo, we’ve got the courses you want!
Coming Soon: Speakers and Courses!!
Crawling Back to the 2019 Course Crawl
Professional Dress & Effective Communication Starts with You with Debora Carrier and Andrea Johnson
8:00am – 10:00am — 2 CEUs, Audience: All Team
In this course you will learn how your professional appearance in combination with effective communication can take your practice to the next level. Learn how to talk with patients: words to use and words to avoid while maintaining a professional environment. At the course’s conclusion attendees will be able to:
- identify appropriate and inappropriate business attire.
- dress for success.
- recognize behaviors beyond clothing, including body language, vocal tones, and personal habits.
Implant is Restored, Now What? Maintenance & Home-Care Challenges Revealed with Susan Wingrove
10:30am – 12:30pm — 2 CEUs, Audience: Hygienists
As dental professionals, we face challenges to assess, maintain and recommend home-care for dental implant patients. This course will revel answers to the challenges of providing safe, effective implant maintenance, and peri-implantitis treatment. End the confusion with a comprehensive system for assessment, instrumentation, monitoring, and home-care recommendations based on ACP Clinical Practice Guidelines & Susan’s textbook; Peri-Implant Therapy for the Dental Hygienist: Clinical Guide to
Maintenance and Disease Complications. After completion of this course, attendees should be able to:
- Assess and monitor the health of dental implants with an evidence-based, five-step protocol.
- Understand the American College of Prosthodontics Guidelines for recall, maintenance, and homecare of patients with Implant-borne restorations.
- Provide safe implant maintenance including full arch fixed hybrids, home-care recommendations, and peri-implant disease treatment.
- Gain an awareness of implant complications, assessment, & protocols for cement implantitis prevention.
OSHA Updates with Dr. Katherine Schrubbe
10:30am – 12:30pm — 2CEUs, Audience: All Team
The OSHA and Infection Control training course will focus on the Bloodborne Pathogens and the Hazard Communication standards as they relate to the practice of dentistry and fulfill the federal requirement for annual training for healthcare workers. The training will also provide a comprehensive review of the CDC Guidelines for Infection Control in Dental Health Care Settings, Summary and Checklists. The training course will offer the rationale for compliance through an evidence-based approach that consists of information on emerging and re-emerging diseases, current events, supportive literature, and any related information on prevalent risks associated with delivery of dental health care. After leaving this course you will know the latest updates and have the tools to take back to your practice to maintain OSHA compliance.
5 Tips to Ensure Your Dental Ownership Success with Corinne Jameson-Kuehl
10:30am – 12:30pm — 2 Credit Lecture. Audience: Owners & Buyers
In this course designed for owners only, you will bridge the gap from dentist to business owner and gain access to tips on growing your team to achieve your success. After leaving this course you will:
- know how to communicate change to your team.
- be an informed and better business owner.
- create connections and networks to make your transition into ownership successful.
Customer Care and an Administrative Panel with Jimmy Marciano & Jill Shue
10:30am – 12:30pm — 2 Credit Lecture Audience: Administrators
The patient experience is a long journey. Are you winning over your patient’s love and loyalty along the way? Everything you do, starting from the first phone call, makes the difference between ‘looking for a dentist’ and ‘loyal patient for life’. We consulted successful practices across the country to gather the most impactful ways to deliver a patient experience that keeps them returning, referring, and raving! Following this enlightening course, an administrative panel will take place to open the floor for questions and discussion. You will leave this course with:
- the standards to create loyal patient relationships while increasing case acceptance.
- the knowledge to improve your patient experience.
- insight to communicating with your patients successfully.
Five Key Strategies to Skyrocket Your Practice with Dr. Tom Lambert
2:00pm – 4:00pm — 2 CEUs, Audience: All Team
About the Course: Dr. Lambert’s dynamic and engaging style will renew your spirit and energy and help you become the “Top Notch” professional you have always dreamed of. You will be inspired to:
*Reduce team and patient stress with Dr. Lambert’s proven “Time Management Strategies”.
*Build a Team who works together and shares the Vision of “Being the best that they can be”.
*Incorporate Exceptional customer service– your referrals will skyrocket when patient’s rave about your practice.
*Utilize Technology, chart free dentistry, emails and texting to streamline your practice.
*Educate and guide your patients toward optimal oral-systemic health!
*Increase Production, Profitability, and patient acceptance of recommended care and to have Fun each and every day!
Meet Your Speakers
Debora Carrier has 40 years experience as a clinical dental hygienist. Her clinical settings range from large group practices to smaller offices, specializing in the care and treatment of adults with mild to severe disabilities. In 2014 Debora developed and patented a temperature regulating, moisture wicking, antimicrobial uniform and founded Twice as Nice Uniforms. In addition to her many years working as a dental hygienist, she was also a high fashion model. Debora has been featured in RDH magazine, Dentistry Today, Dental Explorer, and winner of Apparel Magazines Most Innovative Company of 2015. Debora’s goal with Twice as Nice Uniforms is “Bringing Comfort to those who Comfort Others”. She strives to make the daily life of her fellow dental clinicians more comfortable and safer by providing high quality, temperature regulating, protective, professional looking uniforms. “I believe that when you feel better about how you are dressed you carry yourself better, perform better, and project a more professional image to your patients and colleagues”.
Andrea Johnson is the Scale Influence Manager in the Central Region for Procter & Gamble Professional Oral Health. She is a graduate of University of Tennessee where she received her Bachelor’s of Dental Hygiene and a Bachelor of Science degree in Microbiology. She received her Master’s of Science in Psychology at Texas Woman’s University in 2011. In her current position, she provides leadership in key strategy areas to develop capability within the region and on a national level. She provides educational lectures on preventive dentistry topics to dentist, dental hygiene, dental assisting, students, faculty and staff at schools in her region. She is responsible for “sharing the science” from P&G with Key Opinion Leaders and dental professionals that speak on behalf of P&G. She has seventeen years experience with P&G in the dental field and has held numerous roles within the company to include National School Manager and Capability Manager. She represents P&G at regional and national meetings and has liaison responsibility for American Dental Hygiene Association and Texas Dental Hygiene Association.
Susan Wingrove, RDH, BS, International speaker, writer, instrument designer: Co-designer of Queen of Hearts, ACE Probe & Wingrove Implant Set by PDT and Scan-Mate by Armor Dental. Susan was the 2016 RDH Award of Distinction Recipient, on Scientific Panel for ACP Clinical Practice Guidelines for Tooth & Implant-Borne Restoration Patients, &. author for multiple journal articles and textbook: Peri-Implant Therapy for the Dental Hygienist: Clinical Guide to Maintenance & Disease Complications. Susan proud member of ADHA, IFDH, Western Society of Periodontology, & International Implant Board for Oral-B. She resides in Missoula Montana.
Dr. Katherine Schrubbe, RDH, BS, M.Ed, PhD is Custom Dental Solution’s Compliance and OSHA Consultant and the owner of Schrubbe Compliance Consulting. She earned her Bachelor of Science, Masters in Education and PhD from Marquette University and holds a dental hygiene license from the State of Wisconsin. Dr. Schrubbe has served in corporate dentistry on an executive team as the director of quality assurance and has over 30 years of experience in dental education at Marquette Dental School on the faculty and in clinic administration responsible for compliance, risk management and quality assurance. She is active in many professional organizations and committees, including the WDA and the Organization for Safety, Asepsis and Prevention (OSAP) where she has been a presenter and member of the annual conference planning committees. Dr. Schrubbe regularly contributes to the scientific literature on OSHA and infection control topics, provides continuing education programs nationally and consults with private practices for required OSHA training and other compliance-related services. Appointed by the Governor, she also serves as a member of the Wisconsin Dentistry Examining Board.
Corinne Jameson-Kuehl, RDH, BS has been involved in the business of dentistry for over 20 years. She is an experienced dental business owner with background experiences as a private practice clinician, practice development administrator and previous dental staffing company founder and owner. Corinne’s professional interests include writing articles and presenting continuing education to dental audiences across the nation. She is an editorial board member for Penn Well, the regional coordinator for the Oral Cancer Foundation, and was the 2016 recipient of the Sunstar-Butler Award of Distinction. Her professional memberships include: ADA, ADHA, Seattle Study club, AADOM, AADH. Along with Dental and Business education, Corinne holds numerous Human Resources certifications including DISC, Driving Forces and Emotional Intelligence to better ensure employment success! Corinne and her team at Custom Dental Solutions provide “hands on” practical business development and proven solutions to owners of small businesses focusing mainly on private practice dental offices. It brings her great reward to see her clients navigate changes successfully in their personal and professional lives.
Jill Shue, FAADOM was educated at University of Wisconsin-Milwaukee, where she studied English and Psychology. She is a Fellow and member of the American Association of Dental Office Managers (AADOM). Jill has an extensive background in medical and private practice dental flow and development of organizational systems. She worked in the Psychology field before going into private practice dental management, where her passion for maximizing correct insurance coding and operating efficiently really began. Jill enjoys teaching administrative team members, practice managers and insurance coordinators long-term success in customer care, processing insurance, and optimizing their potential through better administrative practices. Your success is her success.
Jimmy Marciano is a Senior Trade Show Consultant for Lighthouse and a frequent speaker on the importance of Patient Communication at industry events such as the Hinman and CDA. He attends 35+ Dental Conferences throughout the year and has been at Lighthouse for 5 years.
Prior to this, he graduated from the W.P. Carey School of Business with a BS in Finance from Arizona State University. Over the past 5 years, Jimmy has on boarded 1200+ dental practices. He is the Partner Manager for numerous strategic partnerships such as Dental Purchasing Group (DPG) and Mari’s List, to name a few.
Dr. Thomas Lambert is a graduate of The Ohio State University and practices cosmetic and restorative dentistry in Grand Rapids, Mi. He has served for the past four years as Chairperson of the Michigan Dental Association Dental Education Committee. Dr. Lambert has also served for over 10 years as an Adjunct Professor at the Grand Rapids Community College Department of Dental Hygiene. For the past 20 years he has inspired audiences with programs ranging from Team Building and Practice Management to Technology and the Digital Dental Practice as well as Sports Related Dental Trauma.